Job Description
Description:
A great opportunity for an experienced Appliance Service Technician is now available at K&A Appliance in Lancaster, PA.
Job Summary
· Diagnose and repair major household appliances in customers’ homes
· Assist with service repairs in warehouse when needed
· Prepare invoices and collect payments on completed service calls and any parts or additional labor costs from customers
· Maintain the Service Van and keep it stocked with parts used on a regular basis
· Communicate effectively with Service Coordinator regarding service calls and any issues that arise
· Hours of operation are Monday through Friday 7am to 5:30pm
· 40-50 Hours weekly depending on volume of Service Calls
Benefits
· Paid vacation time
· Sign on Bonus up to $4,000.00
· Paid holidays (We are closed during 6 major holidays)
· 401k retirement plan with 100% company match up to 5% of pay
- Overtime pay for weeks exceeding 40 hours
- Paid weekly by direct deposit
· NO Company paid Health Insurance
MUST HAVE AT LEAST 3 YEARS EXPERIENCE SERVICING/REPAIRING MAJOR HOUSEHOLD APPLIANCES AS A FULL-TIME EMPLOYED TECHNICIAN
· Must have a clean and valid driver's license
· To lift up to 50 lbs on their own, lift more weight with assistance or leverage device
· Proficient in connecting water and gas lines and checking for leaks
· Provide excellent service and customer care during the service of appliances in customers' home
· Must have mechanical skills and willingness to learn new things
· Protect the customer's home while working & cleaning work area of all debris
· Maintain professional appearance (Uniforms provided)
· Legibly complete all necessary paperwork
· Ability to work well under pressure & respond in a professional & courteous manner in all situations
· Demonstrate cooperative behavior with colleagues and supervisors
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