Job Description
Job Description
Job Description
Employment Type: Full Time, Onsite
Location: Ann Arbor, MI; Corporate Office Environment
Benefits: Medical, Dental, Vision, Paid Vacation, Sick & Holidays; Company paid Life and Disability Insurance; 401k savings plan with employer matching
Voluntary Benefits : Supplemental Life Insurance, Critical Illness, Accident Coverage, & Pet Insurance
Department: Billing
Duties/Responsibilities:
- Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements
- Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues
- Meet strict daily deadlines while insuring accuracy and excellent customer experience
- Communicate issues and concerns with manager and sales staff
- Other special projects and duties as assigned
- The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Potentially requires coverage for one weekend day.
Required Skills/Abilities: - Strong communication skills both verbal and written
- Exceptional multi-tasking skills
- Ability to problem solve independently
- Strong organizational skills and attention to detail
- Positive attitude and willingness to be a team player
Education and Experience: - High School Diploma required
- Associates Degree preferred or equivalent experience
- 1-2 years Accounting/billing/bookkeeping or comparable experience a plus
- 2 + years customer service experience
Physical Requirements: - Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization's facilities.
Job Tags
Holiday work, Full time, Monday to Friday,