Call Center Representative Job at AUGUSTA ENT PC, Augusta, GA

T3o1eDI5VjJPSktEdytqZVJBdUJ0WDhPL3c9PQ==
  • AUGUSTA ENT PC
  • Augusta, GA

Job Description

Opportunity: Full-time, entry level opportunity with a growing medical practice with locations across the CSRA and Statesboro.


Who We Are: For the past 40 years, Augusta ENT PC has been providing a full spectrum of specialty care for people of all ages across the CSRA and Statesboro. With 5 offices, 17 physicians, and a variety of services Augusta ENT PC strives to help everyone feel their very best.

Duties (summary): The patient experience begins in our call center. In this role, you will spend the majority of your time on the phone: routing calls to the appropriate team member, scheduling appointments- ensuring accurate patient demographic and insurance information is in the EMR, and serve as a liaison between physician and referring facilities.

Our Ideal Candidate: A friendly individual with excellent communication and customer service skills, dependable, detail oriented and computer efficient. Ability to multitask and comply with all company policies. Must be trainable and able to work without cellphone in hand.

Skills and Qualifications:

• Outstanding communication skills to converse clearly with patients over the phone

• Computer efficiency, strong data entry, and attention to detail

• Previous customer service experience

• Ability to work in a team environment


• Punctual and dependable

• Ability to sit at a desk and talk on the phone for an extended period of time

• Must pass a background check and drug screen

Benefits: We offer comprehensive insurance options for full-time employees and their families, 401(k), generous paid time off, and paid holidays.


Schedule: Monday-Friday no weekends or major holidays


The estimated salary that Indeed, Glassdoor, and LinkedIn suggest does not represent Augusta ENT PC's compensation structure.

Job Tags

Full time, Monday to Friday,

Similar Jobs

Virginia Staffing

COOK (FULL TIME) Job at Virginia Staffing

 ...Cook Position at Flik Hospitality Group We are hiring immediately for a full-time COOK position at Freddie Mac HQ located at 8200 Jones Branch Drive, McLean, VA 22102. Online applications are accepted only. Full time schedule; days may vary, 6:30 am to 3:00 pm. More... 

TEKsystems

Voice Technician (Road Warrior Travel) Job at TEKsystems

Join to apply for the Voice Technician (Road Warrior Travel) role at TEKsystems2 days ago Be among the first 25 applicantsJoin to apply...  ...Mercedes Benz Apprentice/Express Technician Airport Maintenance Tech- Denver International Airport Denver, CO $45,000.00-$75,000.00 1... 

Oxford Solutions

Grant Writer Job at Oxford Solutions

 ...Grant Writer Direct Hire Onsite Oxford Solutions is seeking a skilled Grant Writer to join our engineering client onsite. This role will focus on obtaining funding opportunities for infrastructure and public works projects in collaboration with municipal clients. In... 

CNH Industrial N.V.

Data Analyst, Crop Production Intern Job at CNH Industrial N.V.

 ...Data Analyst, Crop Production Intern Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably...  ...of the following majors or a related field: Computer Science, Statistics, Analytics, or Information Systems What We... 

FLASH Technology Group

Penetration Tester Level 3 Job at FLASH Technology Group

 ...where your contributions truly make a difference! Cybersecurity Penetration Tester 3!Active TS/SCI with FS Polygraph required 8 years...  ...Tester performing both network and application-level testing using established test protocols and methods. BS in Computer...