PURPOSE OF THIS POSITION
The purpose of this position is to receive and relay telephone traffic in a timely and efficient manner, operate the public address system and activate alert systems in the event of emergencies.
JOB DUTIES/RESPONSIBILITIES
Duty 1: Promptly responds, screens, directs traffic to appropriate area in a courteous and efficient manner. Uses multi-tasking skills to efficiently and effectively operate programs directly related to switchboard
Duty 2: Monitors all light and sound alarm signals. Responds in a timely, appropriate manner to activate signals. Dispatches appropriate repair or emergency response network.
Duty 3: Provides on call services as requested
Duty 4: Complies with visiting restrictions within patient information guidelines
Duty 5: Assists in promoting a safe environment consistent with standards at BVHS
Duty 6: Attends and participates where / when requested in educational activities, in services, performance/process improvement, accreditation processes, and customer service/satisfaction
Duty 7: Responsible to turn in departmental documentation within established time frames
REQUIRED QUALIFICATIONS
PREFERRED QUALIFICATIONS
PHYSICAL DEMANDS
Requires a full range of body motion including the individual being able to sit seven-nine hours a day and some walking and lifting. Individual associate must be able to lift 20 pounds. Associate must have good eye/hand coordination to operate the telephone and the switchboard. Individual must have excellent verbal skills. Associate must have corrected vision and hearing in the normal range.
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