Job Description

Job Description

Job Description

Position Overview:
We are seeking a professional, warm, and service-oriented Floor Host to be the go-to resource in our downtown Nashville corporate office. The Floor Host is responsible for creating a hospitality-driven experience for all guests, visitors, and employees. This role combines front-facing service, office upkeep, and strong communication skills to ensure the workplace is welcoming, well-stocked, and running smoothly.

Key Responsibilities:

• Hospitality & Guest Experience
• • Greet and assist guests, visitors, and employees with a warm and professional demeanor.
  • Act as the first point of contact on the office floor, connecting individuals with the right resources.
  • Deliver exceptional customer service and create a welcoming environment at all times.
• Office Presentation & Floor Tours
• • Conduct regular office floor tours to ensure all spaces (pantries, common areas, conference rooms) are clean, organized, and presentable.
  • Report and follow up on any maintenance or facilities issues.
  • Reset and tidy shared spaces to maintain a professional appearance throughout the day.
• Pantry & Supply Management
• • Restock pantries with food, beverages, and supplies to ensure consistent availability.
  • Maintain office supply levels across floors, organizing orders and replenishment as needed.
  • Monitor usage and proactively address shortages before they occur.
• Communication & Support
• • Use clear and professional communication, both in person and via email, when assisting employees, visitors, and leadership.
  • Partner with facilities, office services, and hospitality teams to ensure smooth day-to-day operations.
  • Respond promptly to ad-hoc questions, requests, or service needs from employees and guests.

Qualifications:

• 2+ years of hospitality, office services, or customer service experience in a professional or corporate setting.
• Strong interpersonal and communication skills, with excellent email etiquette .
• Warm, hospitable, and approachable demeanor with a genuine focus on guest satisfaction.
• Highly organized with strong attention to detail; proactive in identifying and addressing issues.
• Comfortable performing physical tasks (restocking, light organizing, office walk-throughs).
• Tech-savvy; able to use email, calendar systems, and office communication platforms with ease.

Why Join Us:
This is an exciting opportunity to be the face of our Nashville office and set the tone for a welcoming, professional, and polished workplace experience. If you are a natural communicator who enjoys helping others and takes pride in creating a well-run environment, we’d love to hear from you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.

Company Description

Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.

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