Job Description

C&L Ward is seeking a knowledgeable and proactive Corporate Trainer to lead the development and implementation of training programs across all departments of our growing exterior home improvement company. This role is critical in ensuring that employees across trades (roofing, siding, windows, doors, decks) are trained in standard operating procedures (SOPs), safety protocols, and licensing requirements. The ideal candidate will collaborate closely with department managers to design, document, and deliver structured training programs with the use of AI tools that support workforce development, safety compliance, and operational excellence. Key Responsibilities: Training Development & Delivery: Design and deliver comprehensive training programs for field and office staff, with a focus on technical skills, safety practices, and company procedures Develop and maintain training manuals, SOPs, checklists, and internal processes with the use of AI tools and programs (Synthesia) tailored to each department (e.g., Installation, Sales, Customer Service) Conduct hands-on training sessions, toolbox talks, and classroom-style instruction as needed Collaboration & Needs Assessment: Regularly meet with department managers and team leads to assess current processes and identify training needs and skill gaps Translate operational requirements into structured learning programs that align with company goals and regulatory standards Safety & Compliance: Ensure routine safety training is conducted in accordance with company policies and other relevant regulations Organize and track licensing, certifications, and re-certification requirements for tradespeople and department managers Program Management: Implement a company-wide training calendar and track completion of required training using a Learning Management System (LMS) Evaluate the effectiveness of training programs through performance metrics, feedback, and observation Documentation & Standardization: Develop and maintain a centralized database of SOPs and training materials Assist departments in standardizing operational processes to improve consistency and efficiency across all departments and teams Qualifications: Education & Experience: Bachelor's degree in education, Construction Management, Business, or related field preferred 2+ years of experience in corporate training, or instructional design in a construction or skilled trades environment preferred Familiarity with trade regulations and construction/trade licensing requirements Skills & Competencies: Strong communication and interpersonal skills with the ability to present technical material clearly Proficient in Microsoft Office, Google Workspace, and learning management systems (LMS) Ability to manage multiple projects, meet deadlines, and adapt training to diverse learning styles Experience working with blue-collar teams and understanding of hands-on field environments Benefits: Health, dental, and vision insurance Life Insurance 401(k) with company match Paid time off and holidays Stakeholder Reward Program Job Type: Full-time Pay: $60,000.00 - $75,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): Please briefly describe your experience as it relates to this position and why you feel you would be a good fit for the role. Ability to Commute: Davison, MI 48423 (Required) Work Location: In person CL Ward

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