Job Description

Creative Operations Associate

Los Angeles, California, United States of America

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Netflix is seeking a detail-oriented, solutions-driven Operations Associate to join our Consumer Products team. This critical role supports the execution of creative and product development pipelines by overseeing the sourcing, QA, management, and secure distribution of a wide range of creative assets.

As part of the Creative Operations function, you will collaborate cross-functionally with internal teams (Content, Marketing, Photo Studios, VFX, etc.), external partners, and vendors to ensure asset needs are met across consumer products and experiences.

The ideal candidate brings a strong understanding of asset management systems, experience with high-security titles, and a deep familiarity with file types related to merchandise and immersive experiences. You should be just as comfortable performing creative and technical QA as you are managing timelines and tooling.

Key Responsibilities

Project & Workflow Management

• Build and manage detailed asset sourcing plans aligned with CPX timelines, campaign launches, and go-to-market needs.
• Partner with internal teams and external licensees or vendors to ensure secure and timely delivery of Netflix IP assets.
• Work closely with the Creative team to develop artwork for Consumer Products style guides and retail and packaging guides.
• Utilize project management tools (Airtable, Monday, etc.) to track asset milestones, approvals, and dependencies across multiple workstreams.
• Maintain and share cross-functional trackers, ensuring key stakeholders are informed of asset status, risks, and delivery schedules.
• Ensure all workflows adhere to Netflix's high-security protocols and operational best practices.
• Continuously assess and optimize workflows to improve efficiency, clarity, and cross-functional coordination.

Asset Sourcing, QA, and Distribution

• Leverage Netflix's proprietary asset delivery and workflow tools to manage incoming and outgoing assets across internal and external teams.
• Serve as a central point of contact for asset sourcing within CPX.
• Perform both technical and creative quality assurance on all assets received, ensuring they meet format, resolution, usage, and brand standards.
• Handle a wide variety of assets, including graphic and design source files, audio files (e.g., sound effects, direct content pulls), photography, AV, and VFX assets (e.g., LIDAR scans, 3D files (OBJ/MAYA)).
• Watermark and distribute highly sensitive materials securely and in accordance with Netflix's security protocols.
• Develop and maintain reference documents for both internal teams and external partners.
• Curate, organize, and manage assets for high-security titles, acting as librarian and access gatekeeper where needed.

Digital Asset Management & System Optimization

• Oversee the ingestion, tagging, organization, and permissioning of assets within Digital Asset Management (DAM) systems to ensure secure, efficient access across teams.
• Maintain consistent and accurate metadata standards to enhance searchability, usage rights clarity, and asset lifecycle tracking.
• Regularly audit and optimize DAM structure and workflows to improve usability, reduce redundancies, and align with evolving team needs and security protocols.

Qualifications

• 4+ years of experience in creative operations, project management, or digital asset management within consumer products, live-based entertainment, or licensing industries.
• Demonstrated experience with file specs for consumer products and immersive experiences.
• Comfortable working with a broad asset range, including complex technical formats like 3D models and VFX deliverables.
• Strong knowledge of DAM systems, metadata standards, and asset delivery workflows.
• Experience managing high-security assets with strict IP protection protocols.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, Media Encoder), GSuite, Slack, and project management platforms like Airtable or .
• Exceptional organizational and cross-functional coordination skills.
• Proactive, detail-oriented, and solutions-focused, with a passion for process improvement and workflow optimization.
• Self-motivated and comfortable in fast-paced, evolving environments.

Bonus Points For

• Familiarity with 3D and VFX workflows.
• Background in licensing or consumer products development for entertainment IP.
• Strong familiarity with live-based entertainment assets, with hands-on experience managing specifications, file formats, and usage.
• Working knowledge of taxonomy, metadata management, and archival best practices.
• Working knowledge of AI tools and workflows as they relate to asset management and project trackingwith an understanding of how to integrate automation and increase efficiency across teams.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $90,000-$180,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.

Netflix has a unique culture and environment. Learn more here. Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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