Job Description

Job Description

Job Description

Title: Customer Care Representative
Pay Rate: $20/hr
Job Type: 12-month contract
Duration: Jan 2025 Jan 2026
Shift(s): 7am 3:30pm, Mon Fri
Location: Remote in Phoenix, AZ 85040

Job Code: JPC-10800/ 1382552

Tekberry is looking for a highly qualified and motivated Customer Care Representative to work in Phoenix, AZ with a top-tier global automotive businesses company. As a W2 employee you will have access to health benefits. Benefits as a Tekberry Temp: Paid Bi-weekly, Healthcare (employer contribution), Dental & Vision

Job Description:

The Managed Services Department is seeking a Customer Care Representative - This will be an outbound call center position. Employees with be calling and emailing clients to give them updates on their orders. Employees will work from a set list of orders that are priority and work to contact and update the client as to the status of their order. Employees will utilize internal systems to track and notate their work and who they have updated.

Job Requirements:

• Candidates must have customer service experience, call center experience preferred.
• Must be able to multi-task and problem-solve.
• Experience utilizing Microsoft Excel and Outlook are preferred.
• Detail oriented, great at problem solving. Accurate and thorough in your work and can maintain high quality work independently.
• Speaks clearly and persuasively in both positive and negative situations; listens and gets clarification; responds well to questions. Ability to write clearly and effectively and document activities.

TEKBERRY OFFERS A REWARD FOR REFERRALS!

Tekberry, Inc. a Soal Technologies company, is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.

Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

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