Customer Service Leather Shoe & Handbag Repair Company Job at Shoe Service Plus Inc, New York, NY

TmpGMTJ0OThQSkNGek9QZlN3cUd0M1FEK3c9PQ==
  • Shoe Service Plus Inc
  • New York, NY

Job Description

Job Description

Job Description

READ THE FULL AD CAREFULLY. MAKE SURE YOU ARE THE RIGHT CANDIDATE IF APPLYING.

 

Customer Service (Leather Shoe & Handbag Repair Company)
Full-Time Job (Weekdays and Weekends)

40 hours + Overtime

10% commission on leather care product sales in-store

 
Find out about our company on our website:

 

Leather Spa® is seeking an experienced Full-Time Luxury Retail Customer Service Representative for one of our boutiques located in Manhattan. We provide shoe, handbag, and garment repair, alterations, and cleaning services.

 

We have a passion for client services and fashion. Our customer reps play a crucial role in consistently providing a superior level of service to our clients while increasing client conversion and retention, driving business revenue, and inspiring customer loyalty.

 
Working at Leather Spa® is like being part of a large, dynamic, and inspiring fashion family. We value dedication, hard work, creativity, and innovation. Working as one big team is essential to our success. We are committed to providing the ultimate experience for our discerning clients seeking luxury accessory repair and care.


Following responsibilities:
  • Advise and assist customers with their leather repair and care needs in person or over the phone
  • Provide hands-on technical support for the repairing of luxury leather products
  • Enter repair work orders into POS and online systems
  • Assist customers with service, work estimates, or existing work order questions



  Qualifications:

  • Previous after-sales in shoe & handbag repair experience a plus
  • Applicants with long-term plans to stay are preferred, as this job is technical and requires training and considerable investment from our staff
  • Experience in leather/garment care or the luxury goods industry is a plus
  • Strong attention to detail and inspection
  • Must be reliable, get to work on time, and be able to work your shift
  • Must be able to lift boxes over 25 pounds
  • Knowledge of CRM software, Google G Suite, and/or other POS software a plus



  Find out more about our company on our website:


 

We currently do not offer benefits.

 

Full-Time Job + 10% commission on retail product sales in-store.

 

Job Tags

Full time, Shift work, Weekend work, Weekday work,

Similar Jobs

Wick Communications

News Director Job at Wick Communications

 ...00 DOE Wick Communications is seeking a forward-thinking News Director to lead one of the most innovative new models in local journalism. You'll spearhead a truly multimedia local news operation in the heart of beautiful North Central Washington. Successful candidates... 

La Caada Pool & Patio

Swimming Pool Repair Technician Job at La Caada Pool & Patio

 ...Youll report to our office each morning and receive daily work orders for our local customers that need general maintenance or repairs on their Swimming Pool equipment. All of our Repair Technicians are trained through our company no matter their previous experience to... 

Raytheon Technologies

Principal Mechanical Design Engineer (P4) - Onsite Job at Raytheon Technologies

Date Posted:2025-06-25Country:United States of AmericaLocation:PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USAPosition Role Type:OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government ...

Amperesand

Sr. Staff Accountant Job at Amperesand

 ...: We are seeking a detail-oriented and proactive Sr. Staff Accountant to join our Finance team. This role is ideal for someone with...  ...and organizational goals. Qualifications & Skills: Bachelors degree in accounting, finance, or related field 5+ years... 

LifeStance Health

Clinical Testing Psychologist (PhD, PsyD) - Beaverton, OR Job at LifeStance Health

 ...and adolescents, or across the lifespan. Experienced with testing intakes, planning batteries for assessments, administering psychological measures, interpreting data, report writing, feedback sessions, clarifying diagnoses, completing documentation, and developing treatment...