Customer Service Representative with Italian/Spanish Job at TE Connectivity Ltd., Massachusetts

TUQ1eDBONTJQNUtGeGViZlRRQ0J0WEFPL3c9PQ==
  • TE Connectivity Ltd.
  • Massachusetts

Job Description

** Customer Service Representative with Italian/Spanish**

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. ****Job Overview****

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TEs products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. ****What your background should look like:****

**Extraordinary Customer Experience and Customer touch point:**

On-going efforts to drive seamless customer interaction by interacting efficiently and professionally towards internal and external Customers.

A Passionate team player with Customer Focus and organizational agility, who can work under pressure and is eager to learn.

Multitasking out of the box thinker with a positive attitude, able to listen and being patient

**Customer Relationship & Satisfaction:**

Engaged Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries

Proactive approach towards daily operations and proactive communication to Customer and liaises with parties to come up with solutions for open and upcoming matters, ex- and internal.

Problem solving skills as well as negotiating skills are necessary to succeed

Able to drive Escalations by taking decisions and thinking in solutions

Customer focus with continues improvement mindset

**Key Experience & Skills:**

Good communication skills, verbal and non-verbal

Very good level of English and Italian (both written and spoken),

Customer-oriented, independent work

Success-oriented, open-minded, organized, resilient even in stressful situations

Team player and confident single performer

Willingness in an international team work

Customer Care Experience Minimum 3 years

Technical interest and understanding

Very good SAP experience is a must

Good time management and ability to priorities tasks

Pro-active and responsive to customer (internal and external) requirements

****Competencies****

Values: Integrity, Accountability,Teamwork, Innovation Location: KRAKOW, MA, PL, 30-552

City: KRAKOW State: MA Country/Region: PL Travel: None Requisition ID: 82599 Alternative Locations: Function: Customer Service

**Job Segment:** Customer Service Representative, ERP, SAP, Network, Customer Service, Technology

Job Tags

Similar Jobs

HCAOA

Certified Home Health Aide Up to $15/Hour Job at HCAOA

 ...Immediate hiring for Certified Home Health Aides Up to $15/hour $250 sign on bonus Online and In Person Applications and Zoom...  ...CHHA license required Paid Time Off Compensation: $14-$15 per hour plus a $250 sign on bonus Homewatch CareGivers offers... 

The Foundation Schools

PROGRAM ASSISTANT (DEGREE REQUIRED) Job at The Foundation Schools

 ...Membership, Free Parking on Site, Professional Development Programs Requirements Education, Experience and Certification Bachelor's degree is required Related course work preferred Minimum of one year of successful experience in special education, a... 

RJ Trends

General Manager/Field Inspector Job at RJ Trends

Job Description Job Description Job Description We are looking for a reliable and motivated Manager to join our team. The ideal candidate is organized, hardworking, customer-focused and ready to contribute in a fast-paced environment. Responsibilities Field...

LyondellBasell

Inspector Job at LyondellBasell

 ...investors, and society. Come Join an Inclusive Team The Inspector inspects stationary equipment such as piping, pressure vessels,...  ...location other than the designated worksite or office, such as at a home office with managerial approval. ~ Comprehensive Health,... 

Huntington Learning Center of Nanuet

Science/Math Tutor Job at Huntington Learning Center of Nanuet

 ...We are looking for Science and Math oriented instructors who want the opportunity to help...  .... ~ Competitive pay. ~ In-person and online sessions. ~ Great place to build up...  ...us next to Rockland Mattress. Our Nanuet tutoring center serves several districts in the area...