IMMEDIATE HIRE Customer Service Representative Job at ELEVANCE, New York State

TUQ5dzFOWi9ONWVNeGVuZFR3aUhzWE1IOUE9PQ==
  • ELEVANCE
  • New York State

Job Description


Customer Service Representative

Benefits
  1. Competitive Compensation
  2. Direct Coaching
  3. Career Growth Opportunities
Key Duties
We are seeking a  Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, determined, and is able to remain calm under pressure. 

Roles 
  1. Identify the customer’s needs, collect relevant information, and provide solutions
  2. Refer to pre-made scripts for a variety of customer service topics
  3. Use best practices in customer service techniques to develop rapport and build relationships with customers
  4. Document all customer interactions
  5. Meet personal and team quotas
  6. Attend trainings to maintain up-to-date skills and knowledge
Requirements
  1. High school diploma/GED
  2. Previous experience as a Customer Service Representative or in a similar role is preferred 
  3. Comfortable using computers and customer management software
  4. Excellent phone and verbal communication skills
  5. Understanding of active listening techniques
  6. Ability to work well under pressure
  7. Highly organized with the ability to prioritize projects and manage time effectively

Job Tags

Full time,

Similar Jobs

Sysco

Inventory Stocker / Cashier Job at Sysco

IMPORTANT - PLEASE COPY AND PASTE THE LINK BELOW. YOU MUST APPLY TO THIS LINK TO BE CONSIDERED. ---THANK YOU! JOB SUMMARY: This associate will receive and deposit incoming checks and scan Accounts Payable information into our Liberty System. Also is considered...

Cella

Associate Creative Director (Hybrid) Job at Cella

 ...ContractCompensation Range: $155,000 - 172,640 per hourWe are seeking an Associate Creative Director (Concept & Copy), Campaigns to lead development from...  .... This role requires translating big ideas across the full ecosystemincluding paid media, social, digital, email, site,... 

Stability Healthcare

Local Contract Radiation Therapist Job at Stability Healthcare

 ...Fairfax, VA. Responsible for monitoring and treating patients with temporary or chronic respiratory conditions like asthma, COPD, pneumonia,...  ..., spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and... 

Center on Aging and Health

CNA Job at Center on Aging and Health

 ...CENTER ON AGING AND HEALTH is looking for Part-Time CNAs. We are currently looking for Certified Nursing Assistants who can complement our current Nursing Staff. The Certified Nursing Assistant (CNA) is responsible for providing assistance to the professional staff.... 

Austin Community College

Associate Pastor Job at Austin Community College

 ...Associate Pastor Job Description The full-time Associate Pastor should be an ordained minister and will be responsible to assist the Senior Pastor with ministerial and support needs as they arise. In addition he will serve as the primary person to oversee...