Job Description
Description
IT Help Desk Technicians utilize several skills to provide all-star service to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time, 40 hours a week. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many different types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. Candidates should possess effective communication and a client-first mindset.
This is a full-time position and includes our entire suite of benefits. This is not a contract position. You will be required to report onsite M-F at our client, located in the historic Navy Pier District in Chicago, IL.
Primary Responsibilities
Education and Qualifications
Compensation
$58,000-$80,000 Annual Salary- depending on experience
Soft Skills
Supervision/Autonomy
Planning/Organization
Process Management
Communication
People Skills/Conflict Management
Physical Requirements
NOTE : This Employee may perform other related duties as requested to meet the ongoing needs of the organization.
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