Job Description

We are looking for a Leasing Agent who plays a crucial role in MHG’s dedication to delivering outstanding customer experiences and fostering strong community partnerships. This position integrates marketing, relationship building, administration, and customer service into one cohesive role. The ideal candidate will excel in a dynamic, collaborative environment, demonstrating exceptional interpersonal skills, problem-solving abilities, and a strong work ethic. Our Leasing Agent makes a difference by:

• A warm, people-oriented demeanor
• A team-first attitude
• A knack for problem solving

Your Responsibilities: Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• The responsibilities listed above may not be all inclusive.

Minimum Requirements:

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during weekends, summer, holidays, and Turn periods

Benefits Offered:

• Incentives $
• Employee Referral Program $
• Paid Time Off
• Paid Vacation (Full-Time)
• Merit Increase $
• 401k with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident (Full-Time)
• Critical Illness (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Job Tags

Holiday work, Full time, Temporary work, Summer work, Summer holiday, Local area, Weekend work,

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