Job Description

Job Description

Job Description

We’re currently seeking a motivated and detail-oriented Loan Officer Assistant (LOA) to support our loan officers and contribute to a smooth, efficient loan process.

We're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!

$42,000

Position Summary:

The Loan Officer Assistant (LOA) supports our Loan Officers by managing the administrative and operational tasks related to mortgage loan files. This includes collecting and reviewing documentation, maintaining communication with borrowers and third parties, and ensuring files are complete and compliant throughout the loan lifecycle.

• Support assigned Loan Officers with daily pipeline management and client communication
• Collect, review, and organize borrower documentation to ensure files are complete and accurate
• Act as a liaison between borrowers, processors, underwriters, and real estate agents
• Input and maintain accurate data in New American’s Loan Origination System (LOS)
• Monitor loan milestones and proactively follow up on outstanding items and deadlines
• Ensure compliance with company policies, investor guidelines, and industry regulations
• Prepare files for submission to processing and underwriting

• 1–3 years of experience in the mortgage or financial services industry preferred
• Familiarity with mortgage documentation and loan origination systems (e.g., Encompass)
• Strong communication and organizational skills
• Ability to multitask and work in a fast-paced, deadline-driven environment
• High attention to detail and commitment to accuracy

We are dedicated to helping individuals and families achieve their dream of homeownership. As a nationally recognized mortgage lender, we take pride in delivering exceptional service and tailored loan solutions that meet clients’ unique needs.

What We Offer:

• Competitive pay and bonus per loan closed
• Career growth potential within a supportive team environment
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Training and development opportunities

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