Job Description
Benefits: - 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
The Remote Patient Care Coordinator plays a key role in supporting patients by coordinating care, facilitating communication between providers and patients, and ensuring a smooth care experience across the healthcare continuum. This position works virtually to manage scheduling, referrals, documentation, and follow-up while delivering compassionate, patient-centered support.
Key Responsibilities - Serve as a primary point of contact for patients via phone, video, email, and secure messaging
- Coordinate appointments, referrals, diagnostic testing, and follow-up care
- Communicate care plans, instructions, and next steps clearly to patients and caregivers
- Collaborate with physicians, nurses, care managers, and external providers to ensure continuity of care
- Monitor patient progress and conduct outreach to support adherence to care plans
- Assist patients with insurance verification, authorizations, and general coverage questions
- Identify and escalate clinical or social barriers to care to appropriate team members
- Maintain accurate, timely documentation in electronic health records and care management systems
- Ensure compliance with HIPAA, privacy regulations, and organizational policies
- Provide professional, empathetic, and culturally sensitive patient support
Qualifications - High school diploma or equivalent required; associate or bachelor's degree in healthcare administration, nursing, public health, or a related field preferred
- Previous experience in healthcare coordination, patient services, scheduling, or care management preferred
- Knowledge of medical terminology, healthcare workflows, and insurance processes
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple patients and priorities in a remote environment
- Proficiency with electronic health records, telehealth platforms, and standard office software
- Reliable internet connection and a private, secure remote workspace
Core Competencies - Patient-centered communication
- Care coordination and follow-through
- Problem-solving and critical thinking
- Time management and self-motivation
- Professionalism and confidentiality
Work Environment This is a fully remote position that requires extensive computer and phone use. The role is performed from a home office or approved remote location during scheduled work hours.
Equal Opportunity Statement We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, age, disability, or any other protected status.
This is a remote position.
Compensation: $35.00 - $40.00 per hour
APremium Healthcare Solution, LLC. is a young, vibrant, and dynamic private homecare provider established to meet the need for viable, cost-effective, and beneficial alternatives to institutional healthcare.
Our strength is built on highly qualified and seasoned staff with over thirteen years of experience providing Home Care Services to Georgia senior citizens/older communities and convalescent children who would otherwise be unable to care adequately for themselves because of difficulty with certain instrumental activities of daily living.
Job Tags
Hourly pay, Work at office, Remote work, Home office, Flexible hours,