Job Description
Location: El Segundo
Employment Type: Full-time
Overview Our practice is seeking a compassionate and organized Patient Care Coordinator/Front Desk Admin to join our care team. This role patient involves all handling aspects of front desk tasks, ensuring a seamless and supportive experience for individuals undergoing cancer treatment. The ideal candidate is a strong communicator who thrives in a multidisciplinary environment and values both clinical excellence and patient-centered service.
Key Responsibilities Patient Care Coordination Duties:
- Serve as a point of contact for patients regarding appointments, treatment schedules, and care plans.
- Collaborate with the clinical team to ensure timely follow-up on diagnostic tests, referrals, and authorizations.
- Maintain accurate and confidential patient records within the electronic health record (EHR) system.
- Facilitate communication between oncology providers and other care specialists to support integrated care.
- Assist the front desk with answering phones, filing, creating charts as needed.
- Downloads intake forms
- Uploads records to SharePoint
- Requests and receives medical records for our Medical Review Team, responds to inquiries from the Medical Review Team
- Open and disperse mail weekly
- Download, file, distribute medical records as needed.
- Verify insurance of patient's scheduled
- Collect copays/balances at check in
- Print and mails invoices monthly to patients
Qualifications - Demonstrated organizational skills with attention to detail and an empathetic, patient-focused demeanor.
- Proficiency with EHR systems and basic medical office software, Microsoft suite including, but not limited to Outlook, MS Word and MS Excel.
- 3 years of experience in an office customer service role, medical office preferred but not required
Schedule and Compensation - Monday through Friday, 8 am - 5 pm on site - no remote options
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
Pay Range: $20.00 to $34.00 per hour
Pay Range Statement:
This is the pay range the Company reasonably expects to pay for this position at the time of this posting. Compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position.
Benefits Eligibility:
We offer competitive benefits, including health, dental and vision insurance, 401k, short-term and long-term disability insurance, life insurance, 11 designated holidays, Paid Time-Off program, and Employee Assistance Program.
This company is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender, and national origin will only be used for statistical and record-keeping purposes and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. We respect the privacy of candidates for employment.
Job Tags
Hourly pay, Full time, Temporary work, Work at office, Remote work, Monday to Friday,