Planet Fitness General Manager Job at Key Collision Group, Chico, CA

TWo5MTJ0TjJQSkNEd2VuWlJBeURzMzhGOVE9PQ==
  • Key Collision Group
  • Chico, CA

Job Description

Job Description

Job Description

Job Summary

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

  • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
  • Staff Management
    • Schedule staff and ensure all shifts are covered.
    • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
    • Administration and processing of all weekly/bi-weekly employee payroll.
    • Resolve employee issues or concerns.
    • Manage disciplinary/termination activities.
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
  • Ensure prompt opening/closing of the gym.
  • Oversee cleanliness and maintenance of the facility including taking responsibility for the largest section of cleaning daily.
    • Ensure safety of employees, members and club property.
    • Determine and communicate equipment repair in a timely manner.
  • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
  • Authorize expenditures and refunds. Make daily bank deposits.
  • Prepare all HR related forms and send them to the Corporate Payroll Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Backup support for any employee who is absent.

Qualifications/Requirements

  • Superior customer service skills, preferably in the fitness industry.
  • Experience working as an Assistant Manager at Planet Fitness.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shifts.

Job Tags

Shift work, All shifts,

Similar Jobs

Shaner Hotel Group

Front Desk Agent | Augusta Fairfield Inn Job at Shaner Hotel Group

 ...shuttle service to Augusta Regional Airport at Bush Field and Daniel Field Airport, a well-equipped fitness center and indoor pool with whirlpool. It's located just off Gordon Highway, close to fun activities like golf at the beautiful Augusta National Golf Club, swimming,... 

MemorialCare

Director of Collections Job at MemorialCare

Description - External Title: System Director of Collections Location: Fountain Valley, CA Department: MCMF Physician Billing Services Status: Full-time Shift: Days Pay Range*: 115k 157k MemorialCare is a nonprofit integrated health system that...

Miller’s Downtown

Food Server Job at Miller’s Downtown

 ...based on tips - $17 to $30 an hour Main Responsibilities of a Food Server: Taking orders and delivering food and beverages....  ...exceptional customer experience. Food Server Job Description: Our restaurant is looking for a Food Server with remarkable hard skills and... 

NVIDIA

Senior Power Architecture and Optimization Engineer Job at NVIDIA

 ...We are now looking for a Senior Power Architecture and Optimization Engineer! NVIDIA prides ourselves in having energy efficient products. We believe that continuing to maintain our products' energy efficiency compared to competition is key to our continued success.... 

Sanford Barrows Group

Senior Tax Manager, Private Client & Private Equity Job at Sanford Barrows Group

 ...to its employees. What Youll Do: As a Tax Senior Manager specializing in High-Net-Worth (HNW) individuals, Private Clients, and Private Equity, youll play a key role in leading and shaping the growth of the new West Palm Beach office. Youll be responsible for...