Job Description

Product Analyst

Pay Range: $50/hour to $65/hour

Job Summary

Seeking a highly skilled and experienced Product Analyst to join our client's team. This analytics-focused role is pivotal in discovering insights and patterns in data pipeline health as well as data quality to inform creation of data observability product features with the goal of improving mean time to detect (MTTD) and mean time to recover (MTTR). The ideal candidate will have a strong background in data analysis, SQL querying and storytelling.

Day-to-day job responsibilities:

• Build trending dashboards to track pre and post feature launch performance of "Product" KPIs over time
• SQL
• Tableau/Looker exp
• Use data to Identify "TAM, SAM, SOM" opportunities to improve Product KPIs
• Perform root cause analysis on product KPI changes
• Partner with product manager to regularly meet with Data Reliability Engineering Ops and Data Measurement Analysts to gather product issues and pain points discovered from their day-to-day operations using the product
• Define and calculate the unit economics of the product and forecast cost, in comparison with competitor Enterprise SAAS products
• Evaluate production performance of ML-powered features and use data to identify use cases and find examples for engineering debugging
• Partner with engineering squads to define and document data contract and requirements amongst different product and services integration (OMS, Alation, Data Observability, Compute & Orchestration, etc.)
• Be the Data Product Business Steward for the product

Required Education: Bachelor's Degree

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