Job Description

Job Description

Job Description

Product Operations Manager, Migrations

We have an exciting opportunity for a Product Operations Manager, Migrations with the top leading multimedia and creative software company in the world using cutting-edge tools and technologies, including industry-leading AI and creative software, empower millions of users to achieve their creative and business goals.

Targeting skilled Project Manager to assist in the coordination and execution of a complex account migration process. This role is crucial for the successful transition of accounts as they go through the following changes.

Responsibilities:

• Upgrade account versions, changing their user experience and offering new features and capabilities
• Transition the identity management of their users to utilize Adobe Identity
• Change over to administering their users via the Adobe Admin Console
• Develop and implement detailed migration plans and timelines, customized to each customer
• Collaborate with cross-functional teams, including Product, Engineering teams, Customer Success Managers, and Customer Support.
• Monitor and report on the progress of the migration process, ensuring timely and accurate updates
• Identify and resolve any issues or roadblocks that may arise during the migration process.

S kills and Experience :

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in managing complex account migration projects
• Strong understanding of software versioning and administrative consoles, particularly the Adobe Admin Console.
• Excellent project management skills, with the ability to multitask and prioritize effectively.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Years of experience is less important than hands on experience managing large scale migration of some kind, but 2-5 years related experience preferred.

Compensation:

• Up to $84.51 per hour.

35813317

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