Job Description
Job Type
Full-time
Description About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow.
Purpose And Scope We are seeking a seasoned Release Manager to oversee critical release activities within the healthcare technology sector. This role is ideal for someone who combines strategic planning with hands-on execution to ensure smooth, reliable, and timely deployments. The successful candidate will have experience managing complex release cycles, coordinating across development, QA, and operations teams, and aligning release outcomes with client needs and organizational goals—particularly in environments involving CMS agency engagements.
Responsibilities - Plan, schedule, and coordinate software releases across multiple environments (development, testing, staging, production) and multiple scrum teams in a SAFe Agile setting.
- Collaborate with multiple development, QA, operations, and product teams to ensure smooth deployment processes.
- Maintain and improve release management processes, tools, and best practices.
- Track release progress, risks, and dependencies, providing timely and standardized status updates to stakeholders.
- Ensure compliance with organizational policies, security standards, and regulatory requirements during releases.
- Conduct post-release reviews and implement continuous improvement strategies maintaining lessons learned
- Manage and resolve release-related issues and incidents in a timely manner, including coordinating timely communication with end users and stakeholders
- Support the automation and streamlining deployment processes wherever possible to reduce errors and downtime.
- Coordinate emergency and ad-hoc releases as needed.
- Track and report on performance through the Quality Assurance Surveillance Plan (QASP), performance metrics, Objectives and Key Results (OKRs), and project outcomes to demonstrate successful program delivery.
- Develop a strong, trusting relationship with customer stakeholders. Seek to understand the customer’s mission, vision, priorities, and objectives and ensure that program activities align with them.
- Establish and codify delivery and operational processes & support the success of the day-to-day operations and delivery.
- Monitor processes and procedures regularly to identify areas for improvement. Drive transformational changes from a business, people, and process perspective, effectively creating new behaviors where needed.
- Champion innovative approaches and process improvements, enhancing program performance.
- Facilitate resolution of production issues & necessary follow-ups, including recommendations for work prioritization.
- Support cross-functional program initiatives by driving intra-program collaboration and building client status reporting.
Requirements Requirements: - All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation.
- 10+ years of experience in IT consulting, with focus on Release Management, including extensive experience in agile project/program management within the federal healthcare sector.
- Project Management Professional (PMP) certification is a must.
- Strong proficiency with Jira and Confluence and ability to demonstrate proven experience using these tools.
- Strong experience with release management, change management, and configuration management.
- Familiarity with CI/CD pipelines, version control systems (Git, SVN, etc.), and build tools (Jenkins, Bamboo, Azure DevOps).
- Experience with Databricks for data integration, pipeline management, and analytics in support of release activities.
- Knowledge of Agile and DevOps practices.
- Excellent communication, collaboration, and problem-solving skills.
- Ability to manage multiple releases and prioritize tasks in a fast-paced environment.
- Strong attention to detail and commitment to quality.
- Dedication to healthcare innovation and excellence in program execution.
- Effective communication skills for engaging and influencing diverse stakeholder groups.
- Strategic Agility: Capacity to anticipate and adapt to industry shifts, focusing on long-term objectives and immediate execution. The candidate should be process- and metrics-oriented, able to analyze data, and able to adjust projects and timelines based on the results of the analysis.
- Change Leadership: Aptitude for steering teams through change, ensuring program consistency and team engagement.
- Collaborative Leadership: Proven ability in nurturing and leading diverse teams, instilling a culture of creativity and responsibility.
- Financial and Contractual Insight: Ability to execute planning cycles and strong risk mitigation
- Communication: The candidate must possess strong verbal and written communication skills and be able to coordinate initiatives and stakeholders.
Desired Qualifications - CMS and Healthcare Expertise: In-depth knowledge of CMS regulations and experience with complex healthcare projects; in particular, data infrastructure related projects or similar.
- Agile: Deep knowledge and experience working in Agile Scrum and SAFe in the federal sector.
- Business acumen and an entrepreneurial mindset, with a flair for identifying growth opportunities in healthcare.
Working Environment eSimplicity supports a hybrid work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager.
Occasional travel for training and project meetings. It is estimated to be less than 5% per year.
Benefits We offer highly competitive salaries and full healthcare benefits.
Equal Employment Opportunity eSimplicity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability.
Salary Description
$122,380.00 - $142,000.00
Job Tags
Full time, Immediate start, Shift work,