Ladle is the flagship brand for solutions tailored to meet the diverse needs of the foodservice and retail industries. Ladles innovative ecosystem includes Storewise, MeazureUp, and ComplianceMate, each designed to empower businesses with cutting-edge tools to streamline operations, enhance compliance, and drive profitability. Each brand under Ladles portfolio is a critical component of this vision. Ladle delivers unparalleled value and innovation to its customers. With over 18,000 locations across North America utilizing its platforms, Ladles mission is to deliver operational excellence through data-driven insights, automation, and innovative technology. OverviewAs the SDR Manager, you will lead, coach, and scale a high-performing team of Sales Development Representatives focused on growing adoption of MeazureUp, Storewise and ComplianceMate. Your role will be pivotal in driving top-of-funnel pipeline growth, optimizing prospecting strategies, and setting the tone for our outbound sales motion. You will report to sales leadership and collaborate closely with marketing, product, and customer success to ensure a cohesive and effective go-to-market strategy. Key Responsibilities: Hire, onboard, and manage a team of SDRs, ensuring consistent performance and professional development.Set team goals, monitor key metrics, and hold the team accountable to high standards of outreach quality and pipeline contribution.Develop and refine outbound sales strategies, messaging, and cadences in partnership with marketing.Monitor CRM and outreach tools (e.g., Salesforce, Salesloft, Gong) to track activity and performance data.Conduct regular coaching sessions, pipeline reviews, and performance check-ins with SDRs.Collaborate cross-functionally to ensure feedback from prospects is relayed to marketing and product teams.Forecast pipeline generation and provide regular reporting to sales leadership.Build a motivating culture of winning within the SDR channel Qualifications: 24 years of experience successfully managing an SDR or inside sales team in a SaaS or tech environment.Proven success in building pipeline through outbound prospecting strategies.Strong understanding of SDR metrics, how to drive consistent performance, and experience building outbound GTM playbooks.Excellent communication, coaching, and leadership skills.Proficiency in CRM tools (Salesforce, Salesloft, Gong) and sales enablement platforms.Industry experience with food service operations (restaurant or grocery) is a plus.Experience as a top performing Account Executive with a heavy emphasis on an outbound GTM motion is a plus.This role is remote; however, candidates located in or near the greater Nashville, TN area are preferred. What We Offer: Comprehensive Benefits: Medical Insurance, Dental Insurance, Vision Insurance (effective day one) Flexible & Supportive Culture: Work in a collaborative environment that values balance and well-being with a remote first culture. Generous PTO: Take the time you need with our open paid time off policy.Innovative Work: Be part of a team that leverages cutting-edge technology to make a real impact. Ladle provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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