Job Description

Job Description:

GardaWorld Security Services is Now Hiring a Concierge Security Officer!

Ready to suit up as a Security Shift Supervisor?

Must be an experienced Supervisor: Shift Lead or higher.

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: Reno, NV
• Set schedule: Swing: 40 hours per week, Wednesday - Sunday, 4:00 pm - 12:00 am
• Competitive hourly wage of $19 / hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k)-retirement savings plan with employer matching contributions, paid holidays, disability coverage, and life insurance options.
• Career growth opportunities at GardaWorld.
• Uniform provided at no cost.

Responsibilities of a Concierge Security Supervisor

• Excellent customer service is always your top priority.
• You are a great Team player!
• You observe, survey the area, and provide reporting on activity at your assigned location.
• You present a physical deterrent by performing Patrols on foot and by vehicle.
• You limit vagrancy, theft, vandalism, or threats for a safe experience.
• You provide rapid response in critical situations.
• You excel in reading and writing detailed reports.
• You know when and how to enforce customer procedures, regulations, and standards.
• You can operate and maintain vehicle and other assigned equipment safely.
• You assist in the development and implementation of security policies and procedures to enhance community safety.
• You supervise and coordinate the activities of security officers on shift, ensuring adherence to established protocols and procedures.
• You regularly inspect and maintain all security equipment.
• You document and report any unusual activities or incidents to site management and the appropriate authorities.
• You keep accurate logs of daily activities, incidents, and visitor information to ensure a clear record of events for security purposes.

Qualifications for Concierge Security Supervisor

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• You must be over 21 years old.
• You’re able to ace (and pass) an extensive screening process.
• You have 1 year of Supervisor experience as a Sift Lead or higher, in a fast-paced setting.
• You have excellent coaching abilities that will allow you to grow the force and strengthen their reputation in a positive manner. 
• Excellent people skills and can excel in growing and maintaining the force during your shift.
• You have a results-driven mindset and a strong history of delivering success.
• You have a valid PILB in hand.
• You have a DL and clean driving record.
• You have the physical stamina to walk, sit, or stand, and can handle any weather conditions throughout your shift.

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work . Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment .

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