Job Description
Hotel:
Hilton Charlotte AirportAtrium SPIRIT - where teamwork, passion and appreciation ignite service excellence
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
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Primary Purpose:
The primary purpose of the Transportation Specialist is to provide guests with an excellent transportation experience, ensuring that guests are greeted and transported to and from requested destinations.
Work Performed:
The Transportation Specialist will be tasked with the following duties, responsibilities, and assignments:
Drive property-designated vehicles to and from guest destinations including, but not limited to, local airports, restaurants, theaters, sporting events, convention centers, etc.;
Assist guests with luggage;
Greet arriving and departing guests in a timely, friendly and efficient manner;
Respond to guest inquiries and requests;
Resolve guest concerns (escalate as appropriate) ;
Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, and lobby;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
Any and all other work as required to complete the primary purpose of the position.
Required P rior Experience:
Prior customer service experience
Preferred Prior Experience:
Hospitality industry experience
Preferred Education:
High School Diploma or equivalent
Required Licenses/ Certification:
Valid state driver's license and adhere to all company guidelines regarding moving violations.
Physical:
Able to lift a minimum of 50lbs occasionally
Able to lift 10lbs regularly
Able to stand and/or walk for duration of schedule shift
Other:
Flexible to working days, early mornings, evenings, nights, weekends and holidays
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: -policy
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