Job Description

Job Description

Job Description

SOCIAL FABRIC BARISTA

As a core part of our Social Fabric Café team, the Barista ensures that ach and every one of our guests has a memorable experience that exceeds their expectations by delivering on our purpose of “Nourishing lives by sharing traditions, authentic food and love.” We accomplish this by continually being inspired by food and cultures from around the world, sharing knowledge about our specialty retail items, showing genuine care for our guests and teammates, and finding joy in making people happy.

Our menu is full of traditional and creative coffee beverages, fresh-pressed juices, gourmet teas, and enticing food offerings including bomboloni, breakfast burritos, and other morning delights. We also offer a curated collection of retail specialty food items that our guests can take home to create or augment their amazing home kitchen creations.

Compensation:

• $17.25 per hour base wage
• Tip-pool share based on hours worked
• Our tip-pools are a material statement of our values and that while different positions have different duties, every team member in our restaurants shares in the responsibility to provide our guests with an outstanding experience. Our tip-pools reflect this shared responsibility by distributing all tips collected during each two-week pay period evenly to all tip-eligible employees based on hours worked. We embrace the sense of equity that comes from abandoning the, “my ticket, my tips,” attitude in favor of an, “our cafe, our tips,” one.

Benefits:

• Access to health insurance coverage after 6-months with an average of 30-hours per week. HMO Medical employee-only insurance premium is over 50% employer paid. PPO medical, dental and vision available at an additional cost.
• Paid time off (PTO) in accordance with the Seattle Paid Sick and Safe Time (PSST) ordinance.
• As a cafe, we require work on evenings, weekends and most holidays, but offer schedule flexibility within that.
• Advancement in a growing company for those who pursue it.
• Training that can lead to mastery in the art of coffee.
• Free shift meals and espresso.
• Discounts on off-shift dining with Tutta Bella and in-restaurant marketplace items.

WHO WE ARE LOOKING FOR:

• 1 year of experience making and serving espresso coffee beverages.
• The ability and desire to contribute to a superior dining and shopping experience for every Social Fabric guest by anticipating and responding to their needs.
• A proactive communicator who will call out barriers to their team’s success and be part of solutions.
• Someone who will hold themselves and others to high levels of reliability.
• Passion for food and beverages that translates into caring about the quality of the drinks, dishes and products that we offer.
• A mindset that thrives in high-volume situations, and also remains engaged and active during slower times.
• A desire to learn, grow, and improve as a barista and part of the café team.
• A willingness to follow all food and workplace safety policies and procedures to ensure the health and safety of our guests and team.
• A sense of responsibility to ensure cash and credit card payments are handled correctly.
• Be at least 18 years of age.

WHAT YOU WILL LEARN IN YOUR FIRST 90 DAYS:

• Become familiar with Social Fabric’s culture, values, and mission and how they contribute to our guest-first attitude.
• Learn how we create phenomenal coffee beverages and make that the foundation for outstanding guest experiences.
• Learn our menu items and about the high quality ingredients that go into our beverage and food offerings.
• Learn to pull the perfect shot in alignment with Social Fabric standards and the specifications for our espresso drinks.
• Learn the specifications and procedures for all of our espresso drinks and other beverages.
• Learn about our seasonal menu tempo and how we feature special items throughout each year.
• Develop an understanding of how we evaluate performance and provide daily constructive feedback.
• Learn our daily operating procedures and how the Barista role fits into the cafe as a whole.
• How we turn guest complaints into brand loyalty opportunities.
• Learn about Social Fabric’s community giving programs.
• Become familiar with our employee policies and practices including dress code, grooming requirements, and scheduling.
• How to use Toast tablets and handhelds as both our point-of-sale (POS) and time clock systems.
• Be introduced to our periodic inventory process.
• Learn about the larger Social Fabric group including our full-service restaurants, grocery store kiosks, and retail products.

Physical Demands:

• Baristas are expected to work on their feet for up to 3 hours at a time.
• The position requires frequent crouching, lifting and carrying.
• Bartender/Baristas must be able to lift up to 50 pounds without undue strain.
• This position also requires periodic heavier team lifting which should be done with assistance from a coworker.
• This position requires repetitive hand and wrist motions.

Work Environment:

Baristas are expected to work shifts during all hours of operation including early mornings, weekends, and most holidays. Work is occasionally performed around potentially hazardous equipment including espresso machines, counter-top ovens, and juicers.

As an equal opportunity employer, Social Fabric is committed to ensuring that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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