Job Description

• Analyze complex business problems and implement solutions on the CRM platform.
• Interact with business analysts and product managers, and act as a solution lead to understand the business needs and implement the right solution.
• Work within an autonomous scrum team and be involved in developing and testing applications.
• Participate in the design and implementation of scalable solutions.
• Design, develop, re-factor, and enhance Salesforce.com applications.
• Collaboratively work with architects, engineers, and vendors to realize the total product vision as a comprehensive world-class solution.
• Proactively and continuously evaluate and address system performance, stability, scalability, and extensibility issues.
• Take on areas of technical ownership within the overall solution, and be the go-to person for technical guidance, design, code reviews, and problem-solving.
• Document system and application architectures.
• Work with adjacent teams to integrate new services with other platform web services.
• Partner with operations staff to develop testing and monitoring strategies and resolve defects and customer-reported issues.
• Write and maintain automated test scripts, as appropriate.
• Create and follow processes and procedures to ensure maintainable application development, including source code management, automated build processes, and appropriate documentation.

• Bachelor's degree in Computer Science or equivalent training
• Salesforce.com Developer and Administrator Certifications required
• Minimum seven years of experience with technical implementations of CRM (Customer Relationship Management) projects, with at least two years of experience in Salesforce configuration and apex development work.
• Minimum 3 to 5 years of CRM capabilities with Salesforce application and five years of development experience to support business processes (Lead Management, Opportunity Management, Products and Pricing, Proposal, Quoting & Contracts)
• Minimum three years of Salesforce user and administrator skills (including using permission sets, roles, profiles, groups, security setup, views, and page layouts).
• Salesforce CRM toolkit experience with development of Visualforce pages, Apex coding, Triggers, Chatter, Deployment using ANT tool, Profiles, Data Sharing, Permission Sets, Process Building Lightning Components and Flows.
• Experience migrating code from Sandboxes to the production environment and addressing issues.
• Experience with building web services for internal and external applications.

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