Ticket Writer Job at Caesars Entertainment, Westlake, LA

Tno5NzB0SjdPSlNCek9UWlJRaUd0WElGL2c9PQ==
  • Caesars Entertainment
  • Westlake, LA

Job Description

Job Description

WELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers. Caesars Sportsbook, now a part of Caesars Entertainment, has openings for a Sportsbook Ticket Writer at the Horseshoe Lake Charles Casino in Westlake, LA.

BEHOLD! Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and "novice bettors", you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

Why Join Our Team:
  • Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
  • Flexible scheduling (nights, weekends, mornings, holidays, etc.)
  • Advancement opportunities - come grow a career with us!
What You Will Do:
  • Provide a top tier level of customer service that encourages customers to come back repeatedly
  • Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and the DGE
  • Become familiar with our betting options and be able to strike up conversations with customers regarding those options
  • Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
  • Be a positive team member and work collaboratively with other team members and your leadership team
  • Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and DGE standards
  • Other duties as assigned
What You Will Need:
  • Must have basic computer knowledge (Email, MS Excel, internet, etc.)
  • Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting
  • H.S. Diploma, GED, or equivalent preferred
  • 21+ years of age or older
  • Successfully pass a drug screen and background check
  • Able to obtain a gaming license from the Department of Gaming Enforcement (DGE) and other jurisdictions where deemed necessary
  • High level of customer service
  • Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
  • Present yourself in a professional manner
  • Strong communication skills, both written and verbal
  • Ability to do simple math
  • Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board
Physical Requirements:
  • Must be able to stand for extended periods of time
  • Must be able to lift, pull or push 25 lbs.
  • Must be able write for extended periods of time
  • Must be able to twist, bend or reach with no significant boundaries
  • This position may be exposed to a smoke-filled environment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary. As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.

Job Tags

Holiday work, Full time, Flexible hours, Night shift, Weekend work, Day shift,

Similar Jobs

SpeedPro Desert Valley

Large Format Print/Sign Production Manager Job at SpeedPro Desert Valley

 ...Benefits Health Insurance Benefits We are looking to for a Production Manager to join our team and help with the day-to-day operations....  ...of hand and power tools a plus. Functions: Lead the printing and production of client orders Inspect customer files, provide... 

Rula Health

Licensed Independent Clinical Social Worker (LICSW) (No Associates) Job at Rula Health

 ...learning and development program, youre joining an organization committed to quality. Plus, we offer a subscription for unlimited podcast CEU courses. Therapist community: Work in private practice without feeling like youre on an island. We offer case consultation... 

Bell Soft LLC

Data Scientist with Python Job at Bell Soft LLC

 ...Job Description Job Description Job Role: Data Scientist with Python Location: Hopkins, MN (Onsite) Duration: 6+Months Must Have Bigdata, PySpark Role Description: Develop and Maintain Data Pipelines using python bigdata pyspark Design, build,... 

La Quinta Resort & Club

Host/Hostess (PT) Twenty6 Restaurant Job at La Quinta Resort & Club

 ...our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your... 

Food City

Professional Shopper Job at Food City

 ...Food City - 311 North Main Street [Retail Clerk / Personal Shopper] As a Professional Shopper at Food City, you'll: Acknowledge, greet, and engage customers; Accurately and efficiently process online orders; Maintain accountability for freshness and accuracy of every...