Job Description

Emergency:

The Emergency Department Clinical Manager is a registered nurse with demonstrated expertise in emergency nursing. Work collaboratively with the ED Leadership team to facilitate efficient clinical operation, staff development, effective management of resources and quality improvement in the Emergency Department. Serves as a role model, demonstrating competent patient care, leadership, and professional behavior. Demonstrates expertise in problem solving, decision making, and effective skills in communication, and promoting a shared vision.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

Emergency:

• Progressive leadership experience with demonstrated success
• Skills to plan, organize, and direct operational activities
• Interpersonal skills necessary to interact with a wide variety of customers and stakeholders
• Must be comfortable with an interdisciplinary culture of collaboration
• Excellent verbal and written communication skills with communication style that is open and foster trust, credibility and understanding
• Decision-making and problem-solving ability to resolve complex clinical systems, organization, departmental and human resources issues
• Ability to adapt and lead through change
• Ability to negotiate, resolve conflict and build teams
• Ability to provide constructive feedback
• Excellent organizational skills and ability to prioritize workload when given multiple demands
• Ability to effectively collaborate and promote teamwork

Required Experience

Emergency:

Required:

• Current California RN license
• Current BLS, ACLS, PALS, NRP, NIHSS and VIP certification
• Bachelor of Science in Nursing
• Three years of relevant experience in clinical practice or Charge Nurse experience
• Completion of 16 hours of pediatric specific education every three years 

Preferred:

• 5 years of progressive leadership and management experience
• Enrolled in a MSN program

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