Job Description

Front Office Receptionist

To effectively and courteously take calls, schedule customer appointments, greet guests, start initial in-take forms, collect payments, file billing statements, assist with miscellaneous office tasks, and posts content on our social media pages.

Responsibilities

• Greet customers at front door with warmth and customer service.
• Answer phones and field questions (any repair questions go to service advisors)
• Register customers and start initial intake paperwork
• Manage online appointments and scheduling.
• Collect payments from customers.
• Ensure that waiting area is orderly and customers are comfortable.
• Call customers to notify them about the status of their vehicle.
• Assist Office Managers with any filing and organizing billing statements.
• Assist with bookkeeping and data entry into QuickBooks.
• Create and manage email campaigns and social media posts.

Qualifications

• Polish Speaking is a plus.
• Proficient verbal and written communication.
• Proficiency in operation of a computer, internet, and scheduling.
• Experience with Quickbooks is a plus.
• Experience with Scheduling is a plus.

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