Job Description

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Primary Role The Meter Reader will read customer meters and perform various other functions related to customer billing, collections, and District operations.Key Accountabilities

• Utilize the electronic customer database and meter reading systems.
• Load hand-held meter reading equipment daily.
• Accurately read customer meters on different routes and transmit the reads for billing daily.
• Record any stopped meters, broken meter, dials, boxes, etc. immediately.
• Conduct minor meter repair and change-outs, as well as meter box repair as needed.
• Download and upload daily meter-reading routes.
• Required to take after-hours call as needed by the District after D1 certification requirement met.
• Work with distribution employees to repair, replace, or install water services, mains hydrants valves, etc.
• Performs other similar work and projects as needed by the district and any other work as necessary or to satisfactorily complete the job to which has been assigned. Knowledge/Skills

• Familiarity with any water-industry knowledge preferred.
• Water Distribution Certification Grade I, preferred.
• Must be able to obtain a D1 certification within 12 months of hire date.

• Position utilizes small hand tools and other tools necessary to complete job tasks.
• Drive a company vehicle. *Requires a valid CA Class C Driver's license with minimal moving violations.
• Ability to carry out oral and written instructions.
• Requires normal physical and mechanical ability.
• Must be able to frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.
• Understand basic computer functions, and able to adapt to meter reading technologies, and other computer applications. Experience/Education
• This position requires a High School diploma, GED, or equivalent.Other
• This position reports to the Operations Supervisor.CompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates

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