Job Description
Job Description We are looking for a talented Project Manager - Customer Engineering Product Specialist to join our team specializing in Engineering for Cummins, Inc. in San Leandro, CA.
In this role, you will make an impact in the following ways: - Project Leadership : Lead multiple projects from start to finish, facilitating planning sessions to define scope and objectives, and working with stakeholders to set performance goals.
- Issue Resolution : Identify, track, and collaborate with others to resolve project issues efficiently.
- Status Communication : Monitor and communicate project status regularly to the project team, ensuring everyone is informed and aligned.
- Budget Management : Plan and monitor the project budget, conduct research and analysis, and contribute to the design and development of project plans and timelines.
- Risk Management : Use quality tools to identify and manage project risks, working with team members to find alternatives or solutions.
- Knowledge Sharing : Document and share team learnings with other teams, leveraging past experiences to enhance project success.
- Record Keeping : Maintain detailed project notes, databases, and other records, and communicate with the Project Sponsor and stakeholders on project status and assignments.
- Resource Allocation and Coaching : Identify and assign appropriate resources for project tasks, guide and coach team members through project stages, and provide developmental feedback.
Responsibilities To be successful in this role you will need the following: - Project Issue and Risk Management - Regularly assess the project environment to identify potential issues and risks early. Use tools like risk matrices to prioritize issues based on their impact and likelihood. Develop and implement strategies to minimize risks and address issues promptly.
- Project Resource Management - Create detailed resource plans that account for both expenses and headcount, ensuring you have the right resources at the right time. Use project management tools to allocate resources efficiently, avoiding overallocation or underutilization. Regularly track resource usage and make adjustments as needed to stay within budget and meet project timelines.
- Project Scope Management - Clearly define the project scope and ensure all stakeholders understand what is included and excluded. Use change management processes to handle any changes to the project scope, ensuring they are documented and approved.
- Communicates effectively - Tailoring your communication to meet the needs of different audiences is crucial. Developing clear, concise messages and delivering them through appropriate channels. Understanding your audience's unique needs and preferences.
Qualifications Education/Experience - College, university, or equivalent degree required.
- This position may require licensing for compliance with export controls or sanctions regulations.
- Intermediate level of relevant work experience, including team leadership experience, required.
Additional Responsibilities: Overview Details: - Strong communication skills are essential to success. This role will require daily communication with external Customer/Contractors and supply vendors. Internal collaboration is also required with our PowerGen sales managers, purchasers, application engineers, etc.
- The role will need to manage projects with an engineering approach.
- Prior experience within the PowerGen industry and/or engineering is highly desirable.
- Up to 25% travel is expected. (For attending job sites for major deliveries and generator commissioning work.)
Preferred software familiarity with: - Salesforce
- BMS
- QuickServe
- Microsoft Office Suite
- CAD (CREO/Auto-Cad)
Critical Needs: - Self Motivated - This role is accountable for a specific area of responsibility and a book of business. It's critical a candidate have experience(s) where they can demonstrate self-discipline including customer call prioritizing, scheduling and route optimization.
- Strong Communication Skills - Written, listening, speaking and presentation. Solid verbal and interpersonal skills including the ability to interface at all levels within an organization. The ideal candidate would show confidence in this area and have a history of relatable experiences at various levels in an organization.
- Customer Focused - foundational to develop customer loyalty and trust. We strive to put our customers first in all we do, working to enhance customer satisfaction, resolving issues with a sense of urgency and building strong customer relationships.
- Solutions minded - we are looking for individuals who demonstrate resourcefulness in finding solutions to problems, externally and internally. It's also about striving to consistently create positive experiences/solutions for our customers to develop long-term rapport and loyalty.
- Conflict resolution skills - we are looking for individuals who can actively listen and objectively provide feedback/guidance to our customers in times of conflict. This requires a great deal of emotional intelligence and self-awareness.
- Organizational savvy - good stewards of our brand, resources and leadership behaviors.
Ability to adhere to and model ethical behavior and support the Right Environment. - This role is intended to be located in the San Leandro, CA or Irvine, CA locations. Other locations may be considered at manager discretion.
Compensation Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.
About Us At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Visit EEOC.gov to know your rights on workplace discrimination. Cummins
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