Job Description
Job ID: 278323
Store Name/Number: TX-North East Mall (0080)
Address: 1001 Melbourne Road, Hurst, TX 76053, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular
Job Function: Stores - Leadership
Belong to Something Beautiful At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora: As a Store Manager, you will be responsible for overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will lead a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities: Leading Store Operations and Sales:
- Oversee daily store operations, ensuring a smooth and efficient client experience.
- Develop and implement strategies to drive store sales and increase profitability.
- Coordinate and oversee sales and profitability, performance, service, and operations.
Team Leadership and Development:
- Lead, coach, and motivate a team of associates to meet or exceed sales targets.
- Conduct performance appraisals, manage employee development and provide ongoing feedback.
- Manage the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service:
- Ensure high levels of client satisfaction through excellent service.
- Handle client complaints and provide appropriate solutions.
- Work to ensure client loyalty and engagement by supporting client loyalty programs and services.
Store Standards and Compliance:
- Maintain outstanding store condition and visual merchandising standards.
- Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
- Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management:
- Manage inventory levels to ensure product availability.
- Allocate resources and handle staffing, ensuring optimal productivity and performance.
Qualifications/Experience: - Proven successful experience as a retail manager.
- 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
- Strong leadership skills and business acumen.
- Client management skills.
- Strong organizational skills.
- Excellent communication and interpersonal skills.
- A knack for attracting, identifying, and inspiring employees.
- Flexible availability to work a retail schedule.
- Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
- Adherence to Sephora's dress code and policies in the Sephora Employee Handbook
What You'll Get: The annual base salary range for this position is $76,100.00 - $88,540.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.
- Caring Community . You'll lead your store like a community - where everyone feels seen and supported - building confidence among your team and positively impacting clients.
- Fulfilling Path . Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.
- Meaningful Work . With a cultivated passion for beauty, your career is your stage. We'll give you the environment and support your need to do more than sell products; you'll contribute to the transformation of your team, customers, and community.
Rewards as Unique as You: Some benefits have eligibility requirements and may depend on job classification and length of employment.
- Health . Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance.
- Wealth . We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
- Balance . Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave.
- Growth . No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you'll be guided on a dynamic career path.
- Perks . Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or "gratis," and flash sale discounts on LVMH brand products.
- Support . You don't just lead a team that cares - you're part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.
Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Join Us and Belong to Something Beautiful
Job Tags
Hourly pay, Full time, Flexible hours, Shift work,